College of the Arts Computing Help Desk

IT Help Desk -- | | | | |

College of the Arts Help Desk Frequently Asked Questions

This page lists answers to questions that seem to pop up over and over. It is a good place to start for support.

General Computer

E-Mail Questions

UF and CFA Email Explained
Do I have to use Outlook?
How do I backup my email?
How do I access email when I am away from the office?
Why do I get the message "relaying not allowed"?
What is a virus?
What is the difference between a virus and a worm?
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General Computer Questions

What should I do with my computers in the event of an emergency (power outage, storm, etc.)?
How do I get a new staff member or student e-mail and network services?
Why should I NOT let my hard drive get too full?
Can I let someone else use my username and password?
Why can't I install things on my computer at UF?

Web Questions

How do I get an event, picture, or other item on the CFA website?

How can I protect myself when I am browsing the internet?

What is the UF Web Portal?

Network Questions

I cannot access my files, what can I do?